The Management Menus on Left hand Side of Page

Report Centre

 

Bookings Report

 

This Booking Report provides a list of customers by number of bookings made.  Each customer record can be modified by clicking on the Edit link.  By clicking on the History link you can review all bookings made by this customer.

 

Bookings Confirmed

 

The Bookings Confirmed report shows bookings confirmed by telephone with customers by day in summary or detail.  Options are easily selectable to change dates and whether the report is to be by service or in summary or detail.

 

Bookings Incomplete

 

The Bookings Incomplete report shows all bookings that were not completed for the selected period. The Status field of the report indicates why the booking was not completed and can have one of the following values: “Unconfirmed”, “Expired” or “Error”.

 

A status “Unconfirmed” means the client closed the browser or was timed out.

 

In case of “Error”, the booking could not be completed successfully because database or code related error occurred.

 

The status “Expired” applies only to 3d party bookings (such as 5pm) and means that incoming email was processed too late.

 

Report also has the options to be printed and saved as CSV file.

 

Notification Report

 

From Notification report it is possible to review email and SMS notifications sent to customers for the date range.  By clicking on icon  you will see the message content.

 

Restaurantdiary.com™ stores a log of all emails and SMS messages sent from your account only for the previous two months.

 

Booked Hours Report

 

This report shows booked hours by service for the date range. There is a facility to print it out or export to CSV file.

 

Deposits Report

 

In this report you can review bookings requiring a deposit to be paid and whether it is processed or not.  The report can be shown by date deposit processed or by booking date, by services and in details or summary.

 

There is a facility to print it out or export to CSV file.

 

Customer Report

 

In this report you can review customers according to criteria as follows:-

 

Birthday

Recent Customers

Customers Registered within a certain period

Customers Registered by booking period

Customers with a single booking

Customers before a trigger point.

 

There is a facility to print out or export reports to CSV file.

 

Booking Source

 

In this report you can review bookings or covers according to originating source of reservation, whether internal, from company web site or 3rd party bookings, e.g. Livebookings.

 

There is a facility to print it out or export to CSV file.

 

 

Arrivals Summary

 

Now redundant

 

Covers and Revenue

 

In this report you can review number of covers and spend over all historic data – provided the amount has been entered against the relevant booking on customer departure.

 

There is a facility to print it out or export to CSV file.