First Things First Internet Explorer Settings Settings controlled by RD staff - optional Customer Contact Module Branding Working within Diary Pages The Registration Screen The Confirmation Screen Answering Telephone Bookings The Diary Page Chance Customers / Walk-ins Expected Arrivals – live Running order The Management Menus on Left hand Side of Page Front End – Reservations Front End – Vouchers Booking Report User Guide Alter Restaurant Details Other Details Manage Restaurant Manage Vouchers Security Settings Manage Group Incoming Booking Image Browser Report Centre Offline Diary / Backup Manage Concierges / PA’s General Restaurant Setup Joins Service Settings Setting Up Christmas Introduction Step 1. Your current restaurant Step 2. Adding Christmas Layout/Segment Step 3. Configuring your new Christmas Layout/Segment Christmas Menus & Deposits Overview Promotions Menus Deposits Reporting Sending Bulk Marketing Emails Introduction Step 1: Who Step 2: What Step 2: When Concierge / PA Programme Introduction Adding a New Concierge / PA Reporting Merge Customers Automatic Merge Manual Merge Best Practices Allocating Tables BEFORE AND During Service “Chance Customers” Dwell Times Late Arrivals Short Shows Early Arrivals System Updates Release 3.31.49 Video Overview Add Area Tables Video Add User Video Customer Import Video Make A Booking Video Services Video Table Joins Video Segments Video Setting Up Promotions Video Adding Menus Deposits Video Tours Video Tour Booking Video Tour Edit Cancel Video Tour Diary Page Video Tour Reports Video